• Maintains smooth operation of multi-user computer systems, including coordination with network engineers;
• Sets up administrator and service accounts, maintains system documentation, tunes system performance, installs system-wide software, and allocates mass storage space;
• Interacts with users and evaluates vendor products;
• Makes recommendations to purchase hardware and software, coordinates installation, and provides backup recovery;
• Develops and monitors policies and standards for allocation related to the use of computing resources;
• This position typically works under general supervision and direction. Incumbents of this position will regularly exercise discretionary and substantial decision-making authority. Participates in technical research and development to enable continuing innovation within the infrastructure. Ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational standards;
• Ensures compliance of patches by actively scanning for successful/unsuccessful deployments and by preparing reports of compliance. Ensures application servers, and Nessus scanners are compliant with FISMA, AV application IAVM/IAVA/IAVB, AD policies, application CTOs and INFOCONs., etc.;
• Creates and manages any required mitigation statements for the exceptions STIGs as needed and perform the period STIG checks as required;
• Coordinates with all applicable NETC Enterprise EDTS groups, program managers and site personnel to initiate corrective actions and help perform some of the testing of new items (GPOs, STIGs, CTOs, Patches). Performs troubleshooting to isolate and diagnose common ACAS system and application problems; develops support documents and ensure continuous functionality.

• Bachelor's degree in a curriculum that provides substantial knowledge in complex systems administration, is in a computer science, a physical science or a mathematics-intensive discipline;
• Six (6) years of industry accepted Information Technology (IT) experience is required;
• IAT II (CCNA Security or CSA+ or GICSP or GSEC or Security+ce or SSCP) certification is required;
• DoD-issued Secret Security Clearance is required;
• Experience and working knowledge of Security Configuration Compliance (Information Assurance Vulnerability Manager (IAVM/IAV Alert (*AVA)/IAV bulletins, STIG/SCAP) is required;
• Experience with installation, problem detection, resolution and maintenance on Microsoft (MS) Server 2012, 2008 R2, MS IIS 7.0 and newer, MS Windows 7 and Windows 10, Internet Explorer (IE) 11.0 is required;
• Working knowledge and experience with ACAS, ITSM/Remedy, Serena and MS Active Directory (AD), Group Policies is required;
• Possess strong organizational skills to balance and prioritize work as well as ability to triage scenarios or bring in additional subject matter experts for problem resolution, as needed is required;
• Adhere to Service Management Processes and Procedures (Change, Incident, Problem) is required;
• Provide customer service to respective customer base and chain of command. Document all work in approved tracking systems is required.

Established in 1995, Global Business Solutions, Inc. offers customers a distinctive blend of information technology capabilities, education and training services, and information assurance solutions. Managed by a team of executive leaders experienced in the field of information technology and training services within the industry and government, GBSI prides itself on exceeding expectations. Our award-winning solutions give clients the support tools needed to successfully deliver in evolving environments with confidence.

GBSI is dedicated to hiring and retaining a diverse workforce. GBSI is an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA statement, please visit http://www.gbsi.com/EEO.  U.S. Citizenship is required for most positions.

Pay Transparency Nondiscrimination Provision:

GBSI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with GBSI’s legal duty to furnish information.

Drug Free Workplace:
We maintain a drug-free workplace and perform pre-employment substance abuse testing.