• Manages and oversees the quality of all Operation services and deliverables in a large-scale IT environment;
• Oversees the implementation of current NIPR and SIPR standard operating procedures (SOP) and performs the technical procedures necessary to maintain the daily operations of an enterprise level network and data center;
• Oversees the monitoring of NIPR and SIPR enterprise environment for error indicators and escalates discrepancies to device and application owners to assist with troubleshooting and recovery;
• Provides daily supervision and direction to staff responsible for the operation and maintenance of Microsoft Server 2008-2012;
• Attends weekly meetings with data center managers to report and discuss current and ongoing issues with technical, facility, and strategic planning within the NIPR and SIPR environments;
• Prepares and reviews operational and progress reports;
• Oversees the maintenance and updating of manuals, which contain comprehensive instructions for routine and unusual situations;
• Provides training and development support to junior IT Operations Technicians;
• Ensures compliance with Government security, fire and emergency procedures and regulations;
• Monitors fire detection CO2 system;
• Monitors and operates computer electronic digital computers to process business, scientific, engineering, or other data according to operating instructions;
• Ensures that correct peripheral equipment is utilized and moves switches to clear system and operates the equipment;
• Selects and loads input and output units with materials;
• Continuously observes equipment, storage devices, printers and control panels for operator messages or error indicators;
• Sets up and runs diagnostic test and reacts appropriately to the messages and reports errors or machine malfunctions as required;
• May perform work incidental to machine operations such as maintaining production records, replenishing specified stock items, and distributing output materials;
• Operates peripheral equipment to perform such operations as tape-to-printer;
• May work with multiple systems.

• Associates Degree from an accredited college or university in a curriculum or major study which provides substantial knowledge useful in developing large, complex IT systems, or is in a Computer Science, or Computer Information Systems is required;
• Six (6) years of industry accepted Information Technology (IT) experience required;
• DoD-issued Secret Security Clearance is required at start;
• IAT Level II certification (CCNA-Security or GICSP or GSEC or Security+) is required;
• Must-have skills include MS Office Suite 2016, MS Server 2008/2012, Symantec Netbackup, and IT Ticketing system, such as Remedy;
• Skills with Intermapper Monitoring Software, Lennel Alarming Monitoring System, ScienceLogic EM7 Monitoring Software, Symantec Netbackup, and Altiris are desired but not required.

Established in 1995, Global Business Solutions, Inc. offers customers a distinctive blend of information technology capabilities, education and training services, and information assurance solutions. Managed by a team of executive leaders experienced in the field of information technology and training services within the industry and government, GBSI prides itself on exceeding expectations. Our award-winning solutions give clients the support tools needed to successfully deliver in evolving environments with confidence.

GBSI is dedicated to hiring and retaining a diverse workforce. GBSI is an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA statement, please visit http://www.gbsi.com/EEO.  U.S. Citizenship is required for most positions.

Pay Transparency Nondiscrimination Provision:

GBSI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with GBSI’s legal duty to furnish information.

Drug Free Workplace:
We maintain a drug-free workplace and perform pre-employment substance abuse testing.