• Provides a strong understanding of Army Public Affairs and Strategic Communications processes, policies, and workflows, and actively supports PAO leadership in reviewing, refining, and aligning office processes with current Army guidance;
• Helps leadership prioritize strategic requirements while ensuring transparency and consistent support to the broader PAO workforce, effectively bridging enterprise transformation goals with day‑to‑day operational needs;
• Serves as a central enterprise integrator, ensuring cohesion, alignment, and operational effectiveness across multiple functional domains, while supporting the G6 transformation team in aligning and standardizing enterprise processes, data structures, and system workflows;
• Exhibits strong collaboration skills, maintains composure under pressure, and consistently demonstrates a customer‑focused approach;
• Possesses the ability to translate leadership intent into clear, actionable, and people‑centered processes that support both strategic objectives and effective daily operations;
• A strong communicator with excellent organizational and time‑management skills, capable of managing competing deadlines and consistently delivering high‑quality work across both directorates.

• Bachelor’s degree (BA/BS) in a related field with a minimum of ten (10) years of relevant experience is required;
• DoD-issued Secret Security Clearance is required at start;
• Demonstrated proficiency with Microsoft Office Suite is essential;
• Thorough knowledge of DoD and Army public affairs regulations is strongly required;
• Strong analytical and communication skills, with the ability to work independently while managing multiple competing priorities is required;
• Expertise in process mapping, value stream mapping (VSM), business process reengineering (BPR), and dependency mapping is required;
• Strong facilitation skills for strategic communication, approval workflows, and cross‑directorate planning sessions is required;
• Experience developing Standard Operating Procedures (SOPs) and communications governance structures is required;
• Strong writing, editing, content development, and document‑review capability is required;
• Ability to map strategic planning workflows, tasking flows, communication approval processes, and audit/compliance workflows is required;
• Government staff experience is highly preferred;
• Advanced SOP writing and documentation development experience is preferred;
• Experience conducting policy and regulation review, analysis, and implementation is preferred;
• Lean Six Sigma or similar continuous‑process‑improvement methodology experience is preferred;
• Experience developing enterprise workflows across public affairs, strategic communications, and digital transformation functions is preferred.

Established in 1995, Global Business Solutions, LLC. offers customers a distinctive blend of information technology capabilities, education and training services, and information assurance solutions. Managed by a team of executive leaders experienced in the field of information technology and training services within the industry and government, GBSI prides itself on exceeding expectations. Our award-winning solutions give clients the support tools needed to successfully deliver in evolving environments with confidence.

GBSI is an affirmative action/equal opportunity employer. All Qualified applicants will receive consideration for employment without regard for race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. This Contractor and subcontractor shall abide by the requirements of 41 CFR-60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans.

Pay Transparency Nondiscrimination Provision:

GBSI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with GBSI’s legal duty to furnish information.

Drug Free Workplace:
We maintain a drug-free workplace and perform pre-employment substance abuse testing.